FAQs
Common questions
Short answers to the questions we get most often. If yours is not here, call and ask.
Full list
Questions we are asked most
If your question is not here, call us. It is usually quicker than reading.
Call and askCoverage
Suburbs we cover
- Prahran
- Windsor
- South Yarra
- Malvern
- Armadale
- Toorak
- St Kilda
- South Melbourne
- Richmond
Not sure you are in range? Call 03 4052 9523 and we will tell you straight away. There is more detail on the service areas page.
Questions about a particular job
- Lock RepairsA stiff key, a grinding noise or a door you have to shove. These are early warnings. Most get worse.
- Lock ReplacementSome locks are worn out. Others work fine, but too many people have keys. Both are reasons to replace.
- Lockout AssistanceKeys inside, door shut. It is a common problem with a clear process. Call us and describe what you can see.
- Residential LocksmithAn 1890s front door and a 2019 apartment entry have little in common. We start with the door you have.
- Commercial LocksmithA shop door may open two hundred times a day. A front door opens six. Same lock, very different lifespan.
- Door HardwareThe lock is one part. The door, the frame and how you use it decide whether it actually works.
Next step
Tell us what the door is doing
Call us or send the details in writing. Either way you will get a clear answer about what happens next, including if the answer is that you do not need us.